San Francisco: Library sheds problematic image; incidents down nearly 50 percent

From The San Francisco Examiner

” The San Francisco Main Branch library has dealt with a troubled reputation stemming from well-publicized incidents of violence and deplorable bathroom conditions. In January 2014, Mayor Ed Lee called for a zero–tolerance policy targeting patrons who behave badly as he toured the facility with Police Chief Greg Suhr and top-ranking members of his administration, including his homeless czar and chief of staff.”